Thank you for shopping with Brewed Heaven. We are committed to delivering your favorite coffee products safely and efficiently to customers worldwide. Please review our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed after confirmation through our Cash on Delivery system. Orders are typically reviewed and prepared within 1 to 3 business days after placement.
Orders placed on weekends or public holidays may experience slight processing delays.
Worldwide Shipping
Brewed Heaven proudly ships worldwide. Shipping availability may vary depending on your location and local courier services.
Customers are responsible for providing accurate shipping information at checkout. Incorrect or incomplete details may result in delays or unsuccessful deliveries.
Shipping Charges
Shipping costs, if applicable, are calculated at checkout based on the destination, package size, and order quantity.
Any additional customs duties, import taxes, or local fees required by your country are the responsibility of the customer.
Cash on Delivery
We currently offer Cash on Delivery (COD) as our only payment method where available. Customers are required to make payment in full at the time of delivery.
In some regions where COD is unavailable, order processing may be limited.
Order Tracking
Once your order has been shipped, customers may receive shipping confirmation and tracking details, when available, to monitor the status of the delivery.
Delayed or Lost Shipments
While we work with trusted shipping partners, delays may occasionally occur due to weather conditions, customs procedures, high shipping demand, or courier issues.
If your order appears delayed or lost, please contact us so we can assist in resolving the issue.
Damaged Packages
If your package arrives damaged, please contact Brewed Heaven within 48 hours of receiving the order. We recommend taking photos of the package and products to help us review the issue quickly.
Incorrect Shipping Information
Brewed Heaven is not responsible for orders shipped to incorrect addresses provided by customers. Please review all shipping details carefully before confirming your order.
Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Brewed Heaven
Email: [email protected]